Q: Why are you changing your name from “MAPS” to “Nura”? A: Nura has acquired the assets of Medical Advanced Pain Specialists (“MAPS”) and is bringing a new, multi-point treatment approach for chronic pain to the Twin Cities starting September, 2018.
Nura is now 100% physician/locally owned whereas the prior ownership consisted of an out-of-town investor group. Our approach and policies have become considerably more patient-centric and we saw the need to rebrand the company to reflect that.
Watch for Nura in the September issue of Mpls/St Paul magazine and listen in to Minnesota Public Radio’s Morning Edition.
Q: What does “Nura” stand for? A: “Nura” suggests the nurturing approach we take with patients, as well as, alluding to the nerves and nervous system that are such key components of chronic pain diagnosis and treatment.
Q: How is the company changing? A: Though we have the same doctors and same locations, Nura has new ownership, a new patient-centric mission and a new focus on delivering a comprehensive, multi-point approach to chronic pain to the Twin Cities market.
Q: Will I continue getting my care in the same way? A: Our multi-tool approach includes; interventions, physical therapy and wellness coaching designed to work in concert to dial up your long-term health. Your plan of care may already include many of these. Nura is looking to provide a more comprehensive approach to chronic pain care. This can provide more options for more relief to more patients. Speak with your Nura care provider to discuss how these added options may expand your plan of care.
Q: What else is changing along with the name change? A: There are many exciting changes coming to the clinics with the changeover to Nura. Not only are we focusing on a patient-first approach to dial up your long-term health, we are changing our physical look and feel as well. When you visit Nura you will see new signs on the building, new scrubs/outfits and name tags being worn by our providers, and new brochures and materials in the lobby. We are planning several face lifts for the buildings as well to make our environment more comfortable and upbeat for you and our team.
Q: Will Nura be covered by my insurance? A: Nura will have the same basic policies and insurance coverage that MAPS had. The invoice for services will now come from Nura instead of MAPS.
Q: Is Dr. Schultz in charge? A: Dr. Schultz was the founder and owner of MAPS before the sale to an investor group. And, Dr. Schultz is once again the founder and Medical Director of Nura. He will be making the important clinical decisions about patient care.
Q: I used to go to the Coon Rapids clinic. Will there be a clinic open in Coon Rapids again? A: Coon Rapids will remain the center of Nura’s business operations, but we will not see patients there. Patient care will be focused in our clinics in Edina and Maple Grove to give our patients the highest quality patient care.
Q: Will there be any new doctors/providers at Nura? A: We are very excited to have new physicians and wellness coaches joining Nura this fall to meet the growing need for chronic pain care in the Twin Cities and to provide more scheduling flexibility for patients.
Q: Will I go to the same place, call the same number, meet with the same people? A: Yes, the addresses and phone are the same. We are adding some new faces to augment our current staff and expand our ability to serve patients in a timely manner.
Q: Will my prescription be filled at my Nura clinic visit? A: Each patient has an individual treatment plan with Nura that will be reviewed by your provider at your visit. Your medications will be evaluated at that time and refills will be determined based on your plan of care.
Q: How often do I have to come back for refills of my opioid prescription? A: Your plan of care has been carefully determined by your Nura provider based on your; health history, medications and reaction to the current treatment plan put in place by your Nura provider. How often you need to come in to the clinic for prescription refills is based upon your individual treatment plan and will be discussed at your appointment.
Q: Will my Nura provider communicate my treatment plan notes back to my referring provider? A: Nura will communicate your plan of care back to your referring provider upon your signing a Release of Information.